Change Management Support Tutorial

2004 by Starline Software Ltd.

his Tutorial is about using Investigation Catalyst to support Change Management programs.

Change Management must be based on clear, competent, credible analyses. Workflow and system operation analysis is a key input for changing operating systems. Investigation Catalyst supports these analysis tasks by providing for the documentation of work flows and system behavior during current or changed system operation.

This tutorial assumes the user knows how Investigation Catalyst software works, has created a Matrix, and has used the Diamond tool to develop and rank some candidate changes.

To start the Tutorial, click on "Document existing work flow" below, and then step through the pages in sequence.

  1. Document existing work flow
  2. Find changes
  3. Analyze changes
  4. Implement changes
  5. Monitor changes
Address any remaining questions or suggestions to:
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