Investigation Catalyst User Assistance

Investigation Catalyst provides searchable help files, tutorials, rules, guidelines, models and other aids to help investigators prepare the content and analyze the Matrices and other work products.

Investigation Catalyst Help

To access software Help topics,

  1. Open Help files with (Command+?) or select Help > Investigation Catalyst Help
  2. Select a help topic from the menu or
  3. Type a question in the text box and select a page from the results

The HELP topics include:
  1. Investigation Catalyst Overview
    • What Investigation Catalyst is and does.

  2. Using Investigation Catalyst during investigations
    • Guidance for using the application to develop process descriptions

  3. Help with Investigation Tasks
    • Guidance for using the application to develop process descriptions

  4. Analyzing Investigation Catalyst Matrixes
    • Guidance for analyzing Matrixes to find ways to improve future performance
Self-help Tutorials Menu

The MES investigation system and the supporting Investigation Catalyst software are designed to be a self-learning system. Tutorials are provided to help investigators understand the system, and bulld their skills applying it. Additional tutorials will be released to registered users form time to time. Investigation Catalyst offers the following self-paced tutorials :

  1. Fast Start Tutorial
    • How to recognize features of Investigation Catalyst. This is a familiarization tutorial showing the software features.

  2. Witness Interview Preparation Tutorial
    • How to use Investigation Catalyst to prepare for Witness Interviews. This is a tutorial showing how work with documents to develop the Event Blocks needed to build an MES Matrix, and how to analyze those documents for gaps, to guide the following investigation efforts.

  3. Recommendation Development Tutorial
    • How to use Investigation Catalyst to develop the best changes to improve future performance. This tutorial provides guidance and tools for analyzing the Matrix to find problems and develop options for improving performance.

  4. Quality Assurance Tutorial
    • How to use Investigation Catalyst to determine the quality of investigation reports. This tutorial takes you through the quality assurance analysis steps.

  5. Hazard Analysis Tutorial
    • How to do Hazard Analyses with Investigation Catalyst. This tutorial describes the MES approach for documenting system operation, and for analyzing that operation for hazards and risk raisers.

Technical Support

Technical support for Investigation Catalyst can be accessed by e-mailing starllinesw.com, attention "Techies" and posing your question or problem.

Registered users will be furnished information about future Tutorial updates and improvements unless they opt out of these notices.

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